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Privacy Policy and Cookies
This Policy explains who we are, how we process your Personal Data, what cookies we use, what your rights are, and how you can contact us. The Policy is for informational purposes only and does not constitute a contract.
Last updated: October 20, 2025.
I. Glossary – basic terms
Personal Data – all information relating to you that we process (e.g., name, email address, phone number).
Processing – operations performed on Personal Data (collection, storage, updating, deletion, etc.).
Capitalized terms not defined above shall be understood in accordance with the Website Terms and Conditions.
II. Who is the administrator of your personal data?
The administrator of personal data is Softinet Sp. z o.o., Al. Jerozolimskie 142B, 02-305 Warsaw, entered in the National Court Register: 0000555732, NIP: 5342350817, REGON: 140899242, share capital PLN 200,000.00. Contact: rodo@softinet.com.pl.
III. What Personal Data do we collect, what is the purpose, period and legal basis for its processing?
1. Visits to the Website
We use cookies and similar technologies to ensure the proper functioning of the Website, analyze activity and, after obtaining consent, personalize content and conduct marketing activities, including with partners.
The basis for the use of cookies is, as a rule, your consent.
The basis for processing data obtained from cookies may be our legitimate interest (Article 6(1)(f) of the GDPR) – e.g., ensuring the quality of content or our own or our partners’ marketing; when partners have direct access to data, the basis is your consent (Article 6(1)(a) of the GDPR).
We process data based on consent until it is withdrawn; data based on legitimate interest – until an effective objection is raised, with the reservations indicated in the Policy.
We process cookies necessary for the operation of the Website based on the necessity to perform a contract for the provision of electronic services (Article 6(1)(b) of the GDPR).
2. Training
The “Training” tab redirects to our partner, I know IT Szymański Bojar sp. k.]. The partner’s data processing rules are described in their privacy policy.
Partner’s reference link (according to the source document): https://iknowit.com.pl/wp-content/uploads/2025/05/IknowIT_polityka.pdf
3. Messages from Softinet
We send newsletters and other marketing messages only with your consent. We may also process data for the purpose of pursuing or defending claims.
Legal basis: legitimate interest of ours or I know IT (Article 6(1)(f) of the GDPR) and your consent to communication.
Period: for the duration of marketing activities or until effective objection; longer if this results from the limitation periods for claims.
4. Contacting us
We process data necessary for communication (e.g., email, IP, contact metadata, correspondence content) in order to respond, improve service quality, marketing, and conclude/perform a contract.
Legal basis: Article 6(1)(f) of the GDPR (legitimate interest), and where communication is aimed at concluding or concerns the performance of a contract – Article 6(1)(b) of the GDPR.
Data may also be processed for the purpose of pursuing claims – Article 6(1)(f) of the GDPR.
Privacy policies of selected social networking sites:
When you download materials or register for events, we may ask you to provide your details. The basis for processing is our legitimate interest (own marketing) and, alternatively, the performance of a contract if you choose paid access.
IV. Who has access to your Personal Data?
Access is limited to entities supporting the operation of the Website and communication (IT, marketing tools, advisors, payments, carriers, accounting, event technology partners, affiliated entities – including I know IT) – to the extent necessary to provide services.
For transfers outside the EEA, we use appropriate safeguards (e.g., standard contractual clauses). You can obtain a copy of the safeguards by contacting us.
V. Your rights
To exercise your rights, please contact us (subject: “GDPR request”). The following list is for informational purposes only.
access to data and copies of data,
rectification, restriction of processing, erasure,
data portability (when based on consent or contract and processing is automated),
withdrawal of consent at any time,
objection to processing (including direct marketing and profiling),
VI. What are cookies and similar technologies? How and for what purpose do we use them?
Cookies are small text files stored on your device. They are used, among other things, to ensure the functioning of the Website, to customize content, for statistics and marketing. You can manage your consent in the cookie banner in the lower left corner of the Website (the “Consent preferences” button).
Types of cookies used on the Website
Necessary (technical) – necessary for the Website to function; they are not used for tracking.
Analytical – statistics and analysis of user behavior.
Functional – support for functions, e.g., sharing on social media.
Performance – monitoring of key performance indicators.
Advertising – personalization of advertisements.
To view details (provider, type, purpose), use the “Customize” option in the cookie banner or the “Consent preferences” button.
Third-party cookies
We work with external analytics and marketing providers (third-party cookies). As a result, these entities may become controllers of your data. Privacy policies include:
Google LLC (Google Analytics) – https://policies.google.com/privacy
Meta Platforms, Inc. (Facebook Pixel) – https://www.meta.com/pl/legal/privacy-policy/
LinkedIn Ireland Unlimited Company (LinkedIn Pixel) – https://pl.linkedin.com/legal/privacy-policy
Google Ireland Limited (YouTube Pixel) – https://policies.google.com/privacy
Cookie management
From the Website – click on the cookie icon and select “Consent preferences”; you can “Reject” or “Save my preferences.”
From your browser – change the settings according to the manufacturer’s instructions (Google Chrome, Edge, Mozilla Firefox, Safari Desktop/Mobile, Opera).
